SoulAI

AI assistants for support teams

Support automation, grounded in your business

Launch a useful AI assistant.

SoulAI turns your FAQs, documents, website pages, and support rules into a branded assistant for customer questions, lead capture, and safe handoff to a human.

Answer faster Resolve repetitive questions from approved knowledge.
Capture demand Collect useful lead details directly inside the chat.
Escalate safely Hand over when the assistant should not guess.

Product

Small surface. Real control.

The page should not explain every internal feature. It should make one thing obvious: SoulAI helps a team publish a controlled assistant that answers from their business knowledge.

Knowledge-grounded answers

Retrieve from documents, FAQs, policies, and selected pages before answering.

Branded widget

Deploy a chat assistant that matches the business and runs inside a tenant boundary.

Leads and handoff

Capture customer intent, flag gaps, and move complex cases to a person.

Workflow

From content to live assistant.

Start with the website chat. Add more channels only after the knowledge base, prompt, and handoff path are working.

01

Create

Set up the tenant and assistant.

02

Connect

Add documents, FAQs, policies, and selected pages.

03

Tune

Adjust behavior, prompt, model, and brand settings.

04

Improve

Review chats, leads, escalations, and missing answers.

Control

Not an open chatbot.

SoulAI is for practical support workflows: scoped tenants, explicit configuration, reviewable prompts, and escalation when automation reaches its limit.

Tenant isolation Documents, prompts, conversations, and provider keys stay scoped per customer.
Provider and model settings Choose model, key, prompt, temperature, token limits, and retrieval behavior per bot.
Review loop Use conversations and gaps to improve the assistant instead of guessing what users need.
One-script embed Widget snippet for customers to adapt manually.
<script
  src="https://widget.soul-ai.net/soulai-widget.js"
  data-tenant-id="YOUR_TENANT_ID"
  data-bot-id="YOUR_BOT_ID"
  data-admin-api-base="https://admin.soul-ai.net/api"
  data-core-api-base="https://api.soul-ai.net"
  data-bot-icon-url="YOUR_BOT_ICON_URL"
  data-bot-initial="S"
  data-panel-title="YOUR_BOT_NAME"
  data-empty-state-copy="Ask me about anything about SoulAI"
  defer></script>

Contact

Check if SoulAI fits.

Send the use case, the questions users ask, and where the answers live. Keep it short.

Support questions Lead capture Website chat Human handoff

Contact

Tell us what people ask and where the answers live.